Warranty

WARRANTY

Lifetime warranty on the regular sealed unit, low-e argon, in standard usage and installation conditions, when there is appearance of a film or dirt deposit inside the window. If this is the case Imperial will supply a new sealed unit. The Imperial warranty does not apply to thermal breakage.

Windows:

25 years warranty on replacement sealed units.

25 years warranty on hardware parts and on PVC extrusions excluding labor and transportation caused by their replacement.

15 years warranty on the exterior windows paint.

* Condensation on windows, which may occur as the natural result of inside temperatures, does not indicate a manufacturing defect and would not be included in this limited warranty.

Doors:

10 years warranty on door frames.

10 years warranty on the exterior paint/stain.

TRANSFERABILITY:

Imperial’s lifetime warranty is transferable by the original property owner to one subsequent owner provided Imperial receives notice of transfer of title of the registered property within (30) days after the date of transfer of ownership, and provided such notice is free of charge.

THIS WARRANTY DOES NOT COVER

IMPERIAL IS NOT RESPONSIBLE FOR:

* The limited warranty stipulated in this document is the only warranty applicable in whole, or in part, and is granted in lieu of any warranties written or oral other wise implied by law or equity and no such warranties shall apply to Imperial.
* Exposure to sunlight, air pollutants and normal atmosphere conditions may cause all material surfaces to gradually fade, chalk or suffer an accumulation of surface dirt or stains. These are normal occurrences and are not covered under Imperial Limited Warranty.
* No Warranty coverage if the sweeper is damaged due to ice buildup.
* Any defect, malfunction or failure to perform which has occurred because of unreasonable use or lack of necessary maintenance.
* Any damage to the window or components thereof, caused by settlement or structural defects of the building in which they are installed.
* Any damage caused by wind, hail, lightning or other acts of God, intentional acts, accidents, negligence or exposure to harmful chemicals or pollutants.
* Broken glass or torn screen as a result of any cause.
* Winly locks door’s hardware.
* No Warranty on glass units’ failure and PVC lite frames.
* Damage caused by improper handling or installation.
* Any Window which has been repaired, modified, or attempted to be repaired or modified by any person other than a duly authorized representative of Imperial.
** Condensation or damages caused by condensation. Note: Unless the damage is relative to a breakage or defect of the insulated glass, most of the problems relating to the condensation are linked to the high, excessive humidity levels in the buildings. Contact a heating specialist to obtain help or advice.

WARRANTY

OUR COMMITMENT IF A PROBLEM OCCURS:

As soon as we are informed of the problem, we will send you a confirmation of the work to be done and this within 2 business days following your notification. If it is established that the product in question presents a defect that is not covered by the labour warranty, it is possible that we may demand inspection fees for visits done to the dwelling or building that appear to be necessary or that are requested by you.

Because the materials and fabrication methods can change, it is possible that the replacement parts are not aesthetically identical to the original. The replacement products and parts are covered until the end of the initial warranty of the original product, or over a period of 90 days, whichever is the longest.

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If you have any doors and windows that need installation and are looking for an expert in Toronto, get in touch with us. Our quality products, professional installers, and competitive pricing guarantee peace of mind. To discuss your specific needs, contact us now!

WARRANTY

WARRANTY

Windows:

Doors:

TRANSFERABILITY:

THIS WARRANTY DOES NOT COVER

OUR COMMITMENT IF A PROBLEM OCCURS:

CONTACT US TODAY AND GET A FREE ESTIMATE

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